COVID-19 PAPER

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Employee physical health and mental health will be a huge factor for companies to consider during and beyond the various different stages of business disruption due to Covid-19.

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Testimonials

Rukia

Payroll

“Within my first session, my physiotherapist was able to identify and then treat the problem with my back. They then she showed me various exercises that would prevent recurrence. She is very professional and very friendly. I would definitely recommend Back in Action UK to anyone in need of Physiotherapy in the workplace. Thanks again for all your help”

Matthew

Contract Manager

“I believe the service Back in Action UK provide is invaluable; be it helping staff with injuries back to work, helping manage absence or preventative assessments of working practices. The key advantage for us is that the Back in Action team understand the business and the people that work here perfectly and so deal with each individual accordingly”

Steve

MRF Manager

“Back In Action provide an invaluable service to our business. They have been crucial in getting employees back to work quickly after both workplace and out of work injuries. Our operative employees see the service as a tangible benefit of working for our Company- one that they would be unlikely to enjoy elsewhere. Every employee I have referred to the service has given excellent feedback on the quality and success of physiotherapy provided.”

Andrew

General Manager

“I have always been very pleased with the service provided by Back in Action. It demonstrates our commitment and care for staff the value of which cannot be underestimated. It also provides a way to get staff back to work more quickly after an injury than if they are left to their own devices. This has a direct positive impact on our profitability.”

Shaw

Contracts Manager

“One key benefit for me of having an onsite physiotherapist is that they develop a better understanding of the work we do and are therefore able to better tailor their advice when considering whether an employee is fit to work and what adjustments may be required. This is very helpful when attempting to get an employee back to work at the earliest opportunity. The service provided by Back in Action is a key part of our absence management toolkit.”

Martin

Sites Manager

“We really value the Back in Action service and I’m honestly not sure how we used to manage without it. The operatives role is very physically demanding and involves a significant amount of manual handling on a daily basis. As a result the staff often suffer from minor manual handling ailments but the Back in Action service has helped to reduce this massively.

There are the obvious benefits of treating staff who have injuries which rapidly speeds their recovery time and massively reduces sickness and absence and we’ve benefited from this on many occasions over the last few years. However there are also other benefits which may go unnoticed by the business.

Martina our Back in Action physiotherapist has helped to educate the staff in the correct manual handling techniques to prevent injuries in the first place. She has carried out workplace reviews on site which has led to changes in the way some tasks are carried out, and improvements to some of the tools we provide for the staff to use. She has also conducted practical workplace assessments for drivers by assessing their cab layout, seating setup, and improving how they sit to improve their posture. She has also completed a workplace assessment to identify improvements we can make to the working environment for our operatives who also suffer from a lot of repetitive strain and manual handling type ailments.

All of these things have actively prevented and reduced the number of minor ailments and injuries happening to our staff. We’ve also benefited from expert advice with difficult cases by helping to identify adjusted duties for individuals with injuries so they can continue to work whilst they recover. Having the clinic on site also serves as a reminder to the staff of how seriously we take their welfare, and it is a benefit which all of our staff value and are glad to receive.”

Mark

Operations Manager

“I was naturally sceptical when Back in Action was presented to us. The fixed sessions I thought maybe too much cost and time. I am happy to be proved wrong:. we have seen a gradual decline in our absenteeism rates for musculoskeletal issues and we are more proactive in sorting out smaller ailments preventing them from becoming a more long term problem that leads to time off work. All our staff and operatives know that the Physio service is the first post of call and we have a very good Physio who is fully aware of the strains and stress we place on our workforce.”

Terry

Services Support Manager

“This is a superb physio Service where the patient is always put first. Nothing is ever too much trouble. I would highly recommend them..”

Sphere Consulting – Herts

“I am just loving my ambidextrous rollermouse and keyboard setup, it really has changed my life and my productivity! I had genuinely never ever heard of such a thing as a roller mouse, but it has made such a difference, it’s like it was designed especially for me. And thanks to having a better chair I am now a lot more active in my movement and posture at my sit/stand desk. I have noticed a difference at the end of the day, I no longer ache when I leave the office and sit on the sofa, and I am sleeping much better now that I do not ache so much in my joints and muscles. Thank you again!”

Andrew

Business Manager

” We have been using Back in Action for 6 months with significant success across the demographic of employees. Our industry sector is high risk added to the manual nature of our business which requires us to support our ageing workforce. Craig our physiotherapist has become part of the team and has supported and helped our employees through some difficult physical issues and prevented periods of absence from work.

I personally have used the service and also my colleagues certainly value the Back in Action physiotherapy service and it has assisted us operationally but also emotionally as the workforce feel valued and demonstrates that we care about their health and wellbeing… this added value should not be underestimated”.

Sarah Roberts

Office Manager / Impact Creative Recruitment

“In regards to today’s assessments, on behalf of everyone here at Impact we wanted to say what an absolute pleasure Kieran was.

Not only did he successfully help every single member of the team in the office: improve their working-day positions/ correcting any presented issues etc. But in general an absolute delight to be around! An extremely excellent and professional service provided.”

Matthew

Health and Safety Manager

“Since Back in Action UK have been working with our company we have seen a large decrease in lost time in musculoskeletal injuries due to their efficient treatment and modern techniques. The staff are always courteous and friendly while maintaining a professional approach. This service has raised employee morale and shown our company in a caring, supportive light. I would not hesitate to recommend Back in Action UK to any company who needed a physiotherapy service.”

Susan Williams

Senior Administrator

“I was very pleased to find out we had an onsite physiotherapist as I’d been suffering with some lower back pain at work and needed to have it seen to. I found Amy to be both approachable and friendly and also very professional about her job. Within only 4 sessions she’d managed to get rid of my back pain and also gave same great advice and tips of what exercises to do to keep the pain at bay, and as she is on site weekly, I know now that I can return if I have any other muscle aches and pains”

5 out of 5

Terry Reeves

Health & Safety and Quality Manager

“The service provision is very user friendly, no long drawn out processes and form filling required as appointments are handled through a secure, easy to understand website and Contract Managers have direct access and flow of two way information relevant to employees working conditions with the physiotherapist.”

Steve

Landscapes Manager

“I wanted to personally thank Back in Action UK for the work you have put in and I genuinely believe that without the treatment I would not be able to work now.”

Gary

Health & Safety and Quality Manager

January 2014

“We have enjoyed working with the Back In Action UK’s physiotherapists during the formation of the manual handling risk assessment report… should be highly commended.”

Roy

Senior Contract Manager

“Working with Back in Action UK, we developed a simple procedure for swift action and constructive utilisation of the Back in Action UK physiotherapy service.

In the four years of utilization of this resource, I am 100% certain that the benefits of time and cost savings were clearly apparent with additional benefits such as better moral among employees. For instance, having a full crew and less dependence on agency use had a positive impact on team morale productivity. Back in Action UK fully acknowledge the importance of working with management with company AND employee interests at heart.

My personal belief of the “Back in Action UK” program is it is essential to an industry that requires its work force to carry out duties of a physical nature, the expertise and speed of which services can be delivered ensures an active, well motivated, high-morale work force, keeping training and agency employee costs down.”

Patrick

Manager

“Since the early part of last year I started to have a problem with my right shoulder, the Back in Action UK team started a course of treatment on my shoulder and advised me on how to set up my work station which was the suspected cause of my problem. It is very handy that I can have treatment while at work and to my shoulder this saves me and the company a great deal of time.”

Kim Chalk

“I received great support from a very knowledgeable physiotherapist – as someone who sits at a desk for far too may hours a day, it was great to have someone invest some time in asking me how I work and suggesting better posture and desk set up. I would highly recommend Back In Action’s services for individual or company needs.”

Jess BVSC

Fareshare

07/05/2015

On a grizzly Saturday in March, a team of eight colleagues from Back in Action UK came together in Nechells, Birmingham to makeover the Fareshare office. The space was looking dull and tired an in need of some TLC. Fortunately, for Fareshare it was given a fantastic overhaul by a dedicated team of volunteers. They painted all the walls in the lounge and main office white and glossed the woodwork, as an extra they painted the kitchen and stairwell too! Two huge Fareshare logos were painted beautifully onto the walls to help to demonstrate a more professional look. The bench at the front of the office was sprayed red, with two tyres spray painted green. The tyres will be filled with flowers to help bring the front of the building to life in line with the brand colours. To top it off, as the team were trained occupational physiotherapists, they were able to leave their mark on the office by re-arranging the layout so that its more ergonomic for the staff who work there. Well done team!

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